Which payment methods do you support?
We handle all of our international billing through Stripe and subscriptions can be monthly, every 3 months, every 6 months or yearly depending on your preference. We may offer discounts for customers paying 6 months or a year in advance. Read more about our
payment policy.
Available payment methods: Credit/Debit Cards
Finland
Within Finland we offer companies the possibility to pay via invoice with a billing frequency of monthly, 3 months, 6 months or 1 year.
Other EU Countries
Invoicing and SEPA payments are also possible within the EU with a billing frequency of 6 months or 1 year.
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At WP-Ensure Oy, we value the trust and satisfaction of our clients. We have established a clear payment policy to maintain the quality of our services and ensure smooth operations. This policy outlines our expectations regarding payment timelines, ...
How can I manage my subscription?
We manage all of our international invoicing and subscription payments through Stripe. You can access your subscription information, update payment methods, cancel subscription etc, through our Stripe customer portal found here. If you need help with ...
How do I get support?
What is a Support Ticket? We manage all our support requests using support tickets. When a ticket is created, it's assigned an ID and we can follow up on the ticket until the issue is resolved. This means that your requests are not buried in email ...
How do I get quick support?
What is a Critical Support Ticket? Critical support tickets are only for bigger problems such as websites being down (although we are probably already working on it), suspected hacking or recovery work such as needing a backup restored as quickly as ...
What kind of customer support do you offer?
We offer two kinds of support Critical and Regular. Critical support is great for more time-sensitive issues such as if your website is down, hacked, or some other big issue. Our support times vary depending on queues and also the WP-Ensure package ...