What is your pricing structure for the platform?
We have regular
pricing tiers here. If you want to see where our pricing comes from, we have a tool called the
Package Picker which allows you to adjust features and gives full transparency to our pricing structure.
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Do you offer continuous monitoring services?
Yes we do. Our monitoring and reporting platform is keeping an eye on traffic and activity on your site at all times. You can read more about our monitoring system here.
What kind of customer support do you offer?
We offer two kinds of support Critical and Regular. Critical support is great for more time-sensitive issues such as if your website is down, hacked, or some other big issue. Our support times vary depending on queues and also the WP-Ensure package ...
Can you perform a security audit on my current website?
We sure can. We offer two types of audits Starter Audit and Complete Audit. Starter Audits are a very basic type of report. Complete Audits as the name suggests, contain a lot more. See the help desk article here for more information on the ...
What specific types of security services do you offer for websites?
Website Audits We offer two types of website audits, Starter Audits and Complete Audits. Both audit types have a focus on security and SEO. You can read more about the differences here. The audits started life as purely security auditing, however as ...
What measures do you take to protect against common threats?
We have a complete platform that protects your site from start to finish. You can read more about our approach to website security here. Our approach handles common threats such as DDoS, malware scans, email security, bots, software updates, ...