My monthly report showed some critical or high priority issues, how do I fix them?
Usually critical or high priority issues are related to issues with the hosting environment or plugins installed. This means you'll need some technical support to fix those issues either from your hosting or from your web developer.
If your site isn't hosted on our cloud hosting, you might want to consider moving over as it works out cheaper for you and our stack is the best available. If your developer is unresponsive, we can help with those issues also. Create a support ticket and we'll be happy to assess the situation and send you an estimate if needed.
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My audit report revealed some issues, how do I fix them?
The issues in our audits are organized according to priority so we'd recommend going through the recommendations list in order to fix those. Some of them will be related to your hosting and DNS settings, which would be best sent to your host. Any ...
My monthly report says my PHP is out of date and can't be updated, why is this?
Other Hosting This issue is usually because your website is hosted outside of our platform. Regular hosting doesn't usually include software updates. Updating PHP versions can cause a lot of sites to break which of course the host doesn't want to be ...
My monthly report says my site is not protected behind Cloudflare, what can I do?
Cloudflare is known as the best DDoS and DNS hosting in the world. It's fast, it's easy to update and there are a lot of useful features for making your site safer but also faster. If the situation ever changes, we will be updating our ...
Why is the Starter Audit free?
Our Starter Audit is a good tool to get a basic overview of security issues on a site. It also contains a few more SEO checks for things such as sitemaps and robots.txt issues. We offer it for free because: We'd like the web to be a better place. ...
What's the difference between a Starter Audit and a Complete Audit?
Starter Audits are a quick and free way to assess your site for basic security vulnerabilities and a few other things such as whether your site has a proper sitemap.xml and robots.txt. The audit is mainly automated, although we do quality control and ...