Do you offer continuous monitoring services?
Yes we do. Our monitoring and reporting platform is keeping an eye on traffic and activity on your site at all times. You can read more about our monitoring system
here.
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What specific types of security services do you offer for websites?
Website Audits We offer two types of website audits, Starter Audits and Complete Audits. Both audit types have a focus on security and SEO. You can read more about the differences here. The audits started life as purely security auditing, however as ...
What kind of customer support do you offer?
We offer two kinds of support Critical and Regular. Critical support is great for more time-sensitive issues such as if your website is down, hacked, or some other big issue. Our support times vary depending on queues and also the WP-Ensure package ...
What is your pricing structure for the platform?
We have regular pricing tiers here. If you want to see where our pricing comes from, we have a tool called the Package Picker which allows you to adjust features and gives full transparency to our pricing structure.
What measures do you take to protect against common threats?
We have a complete platform that protects your site from start to finish. You can read more about our approach to website security here. Our approach handles common threats such as DDoS, malware scans, email security, bots, software updates, ...
Why is the Starter Audit free?
Our Starter Audit is a good tool to get a basic overview of security issues on a site. It also contains a few more SEO checks for things such as sitemaps and robots.txt issues. We offer it for free because: We'd like the web to be a better place. ...